The personal data you provide during your registration on NJD Web is securely handled and retained via Firebase, our trusted third-party cloud infrastructure service provider. Your personal information and account profile will remain active as long as you use our digital library tools. If you chooose to request account deletion, your personal records will be completely scrubbed from the active database system, provided that you have not previously downloaded any reference documents or engaged with our technical consulting resources during the account lifecycle. If operational services or library downloads have been performed, technical tracking tracks must be preserved within our cloud framework to comply with administrative audit protocols and preserve network security standards.
Payment information, such as your credit card details or digital billing logs, is processed securely through specialized compliance pathways and is not stored or cached on our local servers. This operational information is managed directly by our payment service providers in accordance with their strict security and compliance policies to keep a professional, low-risk procurement process for all users.
Usage logs, analytical history, downloaded files, and general activities recorded across our IT support resource site may be retained within our database framework for a reasonable period following the termination of an account. This non-identifiable usage data is strictly processed to evaluate platform accessibility, refine technology consulting delivery systems, and support global service improvement indicators.
Cookies and session tracking tokens utilized for the seamless operational flow of our digital learning platform are retained in accordance with our specific cookie configuration guidelines. You retain full authority over these preferences and can control or manage local tracker storage through your specific browser settings at any time.
We reserve the right to retain aggregated, anonymized, and statistically compiled data profiles indefinitely. Because this metadata does not contain direct identifiers and cannot track back to any single person, it is safely utilized by our developers to optimize global network traffic, ensure high-quality software catalog access, and further our mission of making open educational resources available from Africa to everyone.